PRIVACY POLICY
www.powersolution.com.ar
This Privacy Policy explains how personal data obtained through www.powersolution.com.ar (the “Website”) are processed. The Website is aimed primarily at the Argentine market and is managed by POWER SOLUTION IBERIA, S.L., a company established in Spain.
1. Basic information
| Controller | POWER SOLUTION IBERIA, S.L. |
|---|---|
| Tax ID (NIF) | B86032695 |
| Address | Calle José Echegaray 8, Edificio 3, 28232 Las Rozas de Madrid, Spain |
| Privacy | lopd@powersolution.es |
| Website | www.powersolution.com.ar |
| Main purposes | To handle queries and requests, manage requested resources, maintain the security of the site and, where there is authorisation or a legal basis, to send commercial communications and carry out measurement/analytics. |
| Applicable rules | GDPR and LOPDGDD (Spain/EU), and Act No. 25.326 and complementary regulations (Argentina), as applicable. |
2. Data controller
POWER SOLUTION IBERIA, S.L. is the controller of the personal data obtained through the Website when it determines the purposes and means of that processing.
The fact that the Website uses the “.com.ar” domain, is aimed at the Argentine market or displays offices and activities in Argentina does not, by itself, change the identity of the controller indicated in this Policy.
3. What data we may process
Depending on the user’s interaction with the Website, the following categories of data may be processed:
- Identifying and contact data, such as name, email address and telephone number.
- Professional or business data, such as company, role, sector or information voluntarily included in a query.
- The content of communications and requests sent by the user through forms, email or other enabled channels.
- Technical and browsing data, such as IP address, device or cookie identifiers and usage data, where processing is necessary or has been authorised in accordance with the Cookies Policy.
Users are asked not to provide sensitive data or information that is not necessary for the purpose of their query through general forms.
4. How we obtain the data
Data are obtained mainly from the data subject when that person completes a form, requests information or a resource, contacts Power Solution or sets cookie preferences. Certain technical data may be generated automatically during browsing, to the extent and on the conditions indicated in the Cookies Policy.
5. Purposes and legal bases
| Processing | Purpose | Main basis |
|---|---|---|
| Queries and contact | To respond to requests and commercial or technical queries and to carry out the necessary follow-up. | User request; pre-contractual measures; legitimate interest and/or consent where required. |
| Downloads and resources | To provide documents, resources or content requested by the user and to manage the associated request. | User request and/or consent, as applicable. |
| Commercial communications | To send commercial information about Power Solution services only where there is authorisation or a legal basis. | Consent or a prior relationship in the cases permitted by law; always with an unsubscribe option. |
| Security and operation | To maintain security, prevent abusive use, diagnose incidents and protect the Website. | Legitimate interest in security and compliance with legal obligations. |
| Cookies and analytics | To measure use of the Website and enable non-necessary features where appropriate. | Consent for non-necessary cookies; technical cookies exempted where essential. |
Under the General Data Protection Regulation, the specific legal basis will depend on the user’s interaction: performance of pre-contractual or contractual measures, consent, compliance with legal obligations, or legitimate interests that do not override the data subject’s rights. Under Argentine Act No. 25.326, free, express and informed consent will be obtained where required, without prejudice to the legal cases in which consent is not necessary.
6. Mandatory data and accuracy of information
Where a field is identified as mandatory, the information requested is necessary to handle the corresponding request. Failure to provide those data may prevent Power Solution from properly attending to the request.
The user declares that the data provided are true, accurate and up to date and undertakes to report any relevant change. If the user provides third-party data, the user must have a legitimate basis for doing so and must have informed those persons where required.
7. Recipients and providers
Data may be processed by authorised staff of POWER SOLUTION IBERIA, S.L. and by providers that supply services necessary for the operation of the Website and the handling of requests, such as hosting, maintenance, email, technology support, contact management, analytics or security.
These providers will act, where applicable, as processors and will be subject to confidentiality, security and processing obligations in accordance with instructions. Data may also be disclosed to authorities, courts or public bodies where there is a legal obligation or a valid request.
If, in order to handle a request, it is necessary for Power Solution teams, collaborators or entities located in Argentina or other countries to be involved, access to or disclosure of data will be limited to the information necessary and will take place with the corresponding legal basis and safeguards.
POWER SOLUTION IBERIA, S.L. does not sell personal data obtained through the Website.
8. International transfers
The controller is established in Spain. Therefore, certain data provided by users located in Argentina may be processed or stored in Spain in order to manage the Website and the requests received.
Argentine law recognises the Member States of the European Union as jurisdictions with an adequate level of personal-data protection. The European Union likewise continues to recognise Argentina as a country that provides an adequate level of protection for transfers of personal data from the European Economic Area.
Certain technology providers may process data from other countries. Where a transfer requires additional safeguards, the mechanisms accepted by applicable law will be used, such as adequacy decisions, standard/model contractual clauses or other valid instruments. Where the transfer depends on the user’s consent, the user will be informed in advance to the required extent.
9. Data retention
Data will be retained for the time necessary to fulfil the purpose for which they were obtained and, thereafter, for the periods needed to comply with legal obligations or to address potential liabilities. Where there is no specific legal period, criteria of necessity, the relationship with the user, the validity of the request and the limitation of potential liabilities will apply.
Data processed on the basis of consent will be retained while that consent remains in force or until the user withdraws it, without prejudice to any subsequent retention that may be necessary to demonstrate compliance with legal obligations. Data that are no longer necessary will be erased, anonymised or blocked as appropriate.
10. Rights of users in Argentina
Persons whose data are subject to Act No. 25.326 may exercise, on the terms provided by law, the rights of information, access, rectification, updating and erasure, as well as any other rights recognised by applicable Argentine law.
The right of access makes it possible to request information about the personal data processed. Act No. 25.326 establishes a period of ten (10) calendar days to respond to an access request following a formal demand.
Requests for rectification, updating or erasure must be handled within the applicable legal period; Act No. 25.326 establishes a maximum of five (5) business days in the cases provided for in its article 16.
The exercise of these rights is free of charge on the terms provided by applicable law. Requests may be sent to lopd@powersolution.es, reasonably proving the identity of the requester and specifying the right to be exercised.
The Agency for Access to Public Information (AAIP) is the supervisory authority for Act No. 25.326. Information and procedures: www.argentina.gob.ar/aaip.
11. Rights of users subject to the GDPR
Where Regulation (EU) 2016/679 applies, data subjects may exercise the rights of access, rectification, erasure, objection, restriction of processing and portability, and may withdraw consent at any time where processing is based on consent. Withdrawal of consent will not affect the lawfulness of processing carried out previously.
Requests may be sent to lopd@powersolution.es. A complaint may also be lodged with the Spanish Data Protection Agency where it is competent: www.aepd.es.
12. Security and confidentiality
POWER SOLUTION IBERIA, S.L. will apply appropriate technical and organisational measures to protect personal data against loss, alteration, access, disclosure or unauthorised processing, taking into account the nature of the data, the risks and the available technology. Persons who access personal data will be subject to confidentiality duties.
13. Cookies and browsing data
The use of cookies and similar technologies is governed by the Cookies Policy of www.powersolution.com.ar. Non-necessary cookies will not be activated before valid consent is obtained where consent is required. The user may accept, reject or configure cookie categories through the mechanism enabled on the Website and may later withdraw consent.
14. Commercial communications
Where Power Solution sends commercial communications by electronic means, it will do so with the recipient’s authorisation or in the cases permitted by applicable law. Each communication will include a simple mechanism to stop receiving this type of message where required.
15. Updates to this Policy
This Policy may be updated to reflect legal, technical or organisational changes or changes in the processing carried out. The version in force shall be the one published on the Website, indicating the date of its last update. Where the changes are material and the law so requires, additional information will be provided or consent will be requested again.